Privacy Policy

Effective Date: January 2026

The Retreat Kids Club (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.retreatkidsclub.com, or interact with us online.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Booking and reservation details
Information related to your child(ren), such as name and age, provided by a parent or legal guardian
Payment information (processed securely through third-party payment processors)

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Process bookings, reservations, and payments
Communicate with you regarding your reservations, events, or inquiries
Send newsletters or promotional communications (only if you opt in)
Improve our website, services, and customer experience
Maintain the safety and security of our business and guests
Comply with legal and regulatory obligations

You may opt out of promotional communications at any time.

Children’s Privacy (COPPA Compliance)

The Retreat Kids Club is a family-focused business that serves children. We do not knowingly collect personal information directly from children under the age of 13 through our website.

Any information related to a child (such as name or age) is collected from a parent or legal guardian solely for the purpose of providing our services, ensuring safety, and managing reservations.

If you believe we have inadvertently collected personal information directly from a child without parental consent, please contact us so we can promptly delete the information.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Website hosting and management services (such as Wix)
• Payment processors (such as Square)
• Online forms and waiver management platforms (such as Jotform)
• Email or communication platforms used to contact customers

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You may choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

We may use analytics tools to understand website traffic and usage trends.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your information.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Choices and Rights

You may:

Opt out of marketing emails at any time using the unsubscribe option provided
Request access to, correction of, or deletion of your personal information
Contact us with questions or concerns regarding your data

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Retreat Kids Club

Email: Owner@retreatkidsclub.com

Phone: 803-272-8843